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The Future of Mainstreet

In this video Doug Griffiths – Chief Community Builder & Heather Thomson – Consumer Behaviour Expert, discuss the changing retail landscape. Online sales are growing by double digits annually –consumers are embracing the ease of comparing products and prices online, and the convenience of having their purchase delivered to their doorstep. At the same time digital native retailers are experimenting with physical store concepts. Brick and mortar stores continue to be a powerful draw, but the reasons why consumers visit are changing.

Think you could use the help of 13 Ways in your community?

We are just an email or call away! Doug and his team have helped improve over 500 communities across North America. 13 Ways is dedicated to helping communities grow and thrive through speaking, consulting and rebranding as part of an overall community growth strategy.

Get in touch!

Phone: 587-573-1313

Email: info@13waysinc.com

Send us a message!

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What is 13 Ways?

The 13 Ways mission is to help communities thrive! Doug, along with his team of community, strategy and design experts have created several tools and services to help communities achieve success.


Doug uses powerful stories and research to drive leaders to find solutions to challenges that plague communities.


13 Ways to Kill your Community continues to be an inspiration for many, and an unofficial “handbook” for municipal leaders.


Our major tools include Leadership Development, Community Evaluation Reports and a Community Assessment Tool. 


Our planning services include: Economic Development Strategy, Strategic Plan Development and a Community Wide Plan.


Our blog posts share ideas that we believe will assist communities. We also provide syndicated articles for publications through our Columns website.