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Meet The Team

Our team’s sole purpose is to build strong and prosperous communities that reflect and embody the authentic values of the people that inhabit them.

Since our inception, we’ve achieved this with clients all across North America — thanks to the leadership, experience, and expertise of our exceptionally well-rounded team.

Whether you need an informed strategic plan or a comprehensive marketing strategy to help foster and facilitate growth in your community, Doug, Heather, Ashley, Courtney, and Stuart will deliver a project that focuses less on buzzwords and lengthy documents, and more on results and measurable action.

Community Partners

How We Can Help


Digital Marketing & Branding

Speaking & Keynote Presentations





Doug and Heather were able to help our Council look through the weeds and at the big picture. Our strategic plan and branding guide are now integral components of our operations and have been integral in ensuring that each action is in line with our vision and overall plan.

Kurtis Pratt

CAO, Town of Raymond

Working with the team at 13 Ways is refreshing and challenging and productive. They are committed to real change and don’t hesitate to give the tough answers. If you are interested in a dust gathering report hire, someone else. If you want to find a meaningful, novel way forward, 13 Ways is a great partner to have along for the ride.

Mike Derricott

CAO, Cochrane

Working with 13 Ways helped us engage with our rural communities in a profound and meaningful way. Their guidance, expertise, and insights truly helped us better understand these communities and develop locally-driven strategies that made sense.

Paul Kimmel

Business & Public Affairs Palouse Region, Avista

Get The Book

13 Ways to Kill Your Community is lively, full of personality, conversational, breezy, succinct, and fun. One can imagine readers seeking out information on boosting their local community sighing dutifully as they seek out material and then being relieved and delighted when what they find turns out to be as entertaining as it is informative.

The information provided is sometimes startling and often positively revelatory. The anecdotes and examples are delivered with wit and a little bit of a dishy factor. But underneath all the fun is a clear breadth of experience, and a no-nonsense, practical approach to community building, which can be easily grasped. 13 Ways to Kill Your Community offers practical, implementable steps that can be taken to bring a moribund community back to life. This book delivers what it promises, and it does so with wit and warmth.

Join The Community Hub

A Community for Community Builders. A private, members-only group from Doug Griffiths and the 13 Ways team. We sift through the noise that will give you the foundation and tools to build and grow your community. Membership includes a monthly newsletter, video and member mixers. 

As a member, you will be part of this exclusive community. With that, you will receive a monthly newsletter, a monthly video from Doug Griffiths, access to members-only in-camera sessions, as well as access to other articles, podcasts and discussions to keep you sharp, challenge your assumptions and support your growth as well as that of your community.