Things will never be the same. But things were never going to be the same.  The COVID-19 pandemic has not changed the world but it has accelerated the pace of change that was already coming. It...

Click here to download the complete article in PDF "Leadership in Time of Crisis"Download This document has been prepared as a source of guidance and support for communities facing an emergency that...

How many times have we heard ourselves say this: “Times are tough. Our community has problems but not the money to fix them. We’re going to have to put everything on hold and try to maintain the...

Every community wants to grow. But not every community knows how. Every community wants the kind of growth that creates a strong tax base to finance new infrastructure and provide new services...

Our 13 Ways team has done extensive cross-Canada research on municipal cooperation, regionalization, and amalgamation to better understand what works and what doesn’t. Our research, and that done by...

In a world where we are constantly told and sold the idea that it is a dog eat dog world where we must each fend for ourselves, where competition has caused us to neglect collaboration, in fear of...

The retail landscape has shifted. The invention of online shopping has changed our world as consumers forever. And for the better. Hang in with me as I explain why, and what you can do to ride this...